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Find IT service you can trust

By Joseph Palumbo III

In today’s information age where computers dominate our lives, having a good IT specialist is just as important as having a good accountant or attorney.

I recently spoke with Adam Kaplan, Michael Morrison and Chris Quinn from Ask4 Technology, who have over 30 years’ experience with computers. I asked them first to tell me about what makes a good IT company and how Ask4 Technology stands out.

Chris said: “Ask4 is a proactive company in the sense that we monitor and find issues that prevent a company’s computer system from crashing rather than coming to the scene of computer and⁄or server that has already crashed.”

I asked what type of clients they serve, and where in Queens they operate. Michael replied, “We currently service the Whitestone area, but are acquiring more Queens clients because of positive word of mouth and referrals.”

Adam said, “We service law firms, insurance companies, fitness clubs, limousine companies, etc. Under management we currently have 130 clients.”

I asked after their rates. Chris said, “$150 hourly, but we offer discounted hourly pricing that can be purchased in block hours. Most problems don’t take that long. Usually a click here and there and you are back in business.”

“We are different because we are centralized,” Adam said. “This means that if Ask4 is monitoring your computer system, it is not uncommon for us to fix problems to your computer system during the course of the day, without you as a client being inconvenienced or interrupting the day’s work.”

So How’s Business in regards to Ask4 Technology? Ask4 offers on−site support, remote tech support, anti−virus installation, support and upkeep and managed services. You can reach them at (888) 880−2754 or go to www.ask4technology.com.